Digital Account Manager
About the Role
Job Title: Digital Account Manager
Location: Marousi, Greece
Type of Employment: Full-time | On-site
NEMO Digital Business Agency is seeking a Digital Account Manager to join its growing team.
About NEMO
NEMO is a digital business agency designing, delivering, and activating high-impact digital experiences and campaigns for leading brands. We offer integrated services and innovative solutions, combining strategy, creativity, data, and technology to drive measurable growth.
The Role
We are looking for a highly professional Digital Account Manager with 5+ years of proven agency experience in the digital space, with strong expertise in building client relationships and delivering impactful digital strategies.
As a Digital Account Manager at NEMO, you will be the primary point of contact for your clients, owning the relationship end-to-end and ensuring consistent delivery of high-quality service. You will lead digital strategy, coordinate cross-functional teams, oversee multiple campaigns, and present clear insights and recommendations.The core purpose of the role is to serve as a dedicated client account manager, responsible for managing day-to-day client relationships and ensuring a high standard of client service through continuous communication and coordination. The role focuses on identifying opportunities to enhance client outcomes and deliver sustained added value.
The ideal candidate is someone who thrives in an environment centered on deep, focused work and a strong understanding of their field, where quality and depth of execution are prioritised over pace.
What You’ll Do
Communicate with clients accurately and efficiently to understand and fulfil their needs, while managing their expectations to ensure high levels of satisfaction and long-term relationships.
Maintain a holistic view of each client account, proactively identifying growth opportunities (cross-sell, upsell, and service expansion) to maximize client value and long-term partnership potential
Design & implement digital strategy according to the client's business goals and provide them with clear explanations of campaign performance metrics.
Supervise the utilization of client digital touchpoints (websites, apps, lead generation forms, etc.)
Coordinate cross-functional internal teams (creative, performance, content, tech) to ensure the smooth execution and timely delivery of all projects, in line with client objectives and quality guidelines.
Manage client budgets effectively, ensuring spend is aligned with campaign objectives and priorities
Act as the main liaison with external stakeholders and partners
Develop and present innovative social and digital media strategies
Formulate communication plans across Social Media, Branded Content, and Digital Media
Oversee digital marketing campaigns across multiple platforms (Meta, Google, TikTok, etc.), ensuring alignment with client objectives, timelines, and budget parameters
Own KPIs for your client account, ensuring weekly targets are tracked and achieved consistently
Be responsible for monthly reporting, including creation, analysis, and actionable recommendations, while ensuring accurate and timely client invoicing on a monthly basis.
Ensure all deliverables are aligned with client expectations, scope, and quality standards
What We’re Looking For
5+ years of experience in client/account management within a digital advertising agency (mandatory)
A university degree in Marketing, Advertising, Business Administration, Science, Mathematics, or a relevant field will be considered an asset.
Strong understanding of the digital marketing ecosystem (Meta, Google, TikTok, LinkedIn, etc.)
A refined ownership mindset, enabling autonomous management of multiple deliverables with full accountability for quality, timelines, and results.
Familiarity with analytics and reporting tools (e.g. Google Analytics, Adobe Analytics) and digital marketing platforms (e.g. email marketing) will be considered a plus
Fluent in Greek (written and spoken) mandatory and excellent command of English
Proficient in Microsoft Office and Google Workspace tools (Docs, Sheets, Presentations)
Strong awareness of digital marketing trends and industry developments
Analytical mindset with the ability to interpret data and translate it into actionable insights
Proven experience in delivering and overseeing results across client accounts
Strong communication and presentation skills, alongside well-developed listening and negotiation abilities, fostering effective engagement at all levels.
Ability to manage priorities, work independently, and perform well under tight deadlines
Detail-oriented with strong organizational and prioritization skills
What We Offer
Competitive salary package based on experience
Opportunities for professional growth and skill development
Exposure to prestigious automotive brands and high-impact campaigns
Structured working hours (Monday–Friday, 10:00–18:00)
Modern office in Marousi with easy access via metro, suburban railway, and bus
A work culture that values efficiency, clarity, and balance
What you need to know:
Our clients are our allies. We work to meet their business objectives and build the technology to achieve them. This is what makes NEMO stand out!
So, if you want the opportunity to work for a growing, entrepreneurial organization, all you need to do is send us your CV on hr@nemo.gr or simply click on the link below and submit the form!